ChristianaCare Vascular Interventional Radiology is looking for a SeniorOffice Assistant.
Vascular interventional radiology is the minimally invasive, image-guided treatment for medical conditions that once required open surgery.
By using the power of advanced imaging (ultrasound, X-rays, CAT scans, MRI scans and other innovative methods), vascular interventional radiologists can see inside the body and treat complex conditions-even cardiovascular disease and cancer-less invasively and with unprecedented precision.
You would be joining a team of seven Physicians, six Advanced Practice Clinicians, two Medical Assistants and three Office Assistants.
This is a full-time Monday to Friday position (8am to 4:30pm)
No weekends, no holidays. This position offers a great work life balance.
Job duties & responsibilities:
Assists with the training of Office Assistant Staff
Assigns Office Assistant staff coverage daily
Oversees Office Assistant staff's duties, and assigns duties
Subject Matter Expert on Office Assistant operations/procedures/processes
Point of contact for Office Assistant regarding questions, concerns and guidance with Office Assistant operations, procedures, and processes
Responsible for inventory management
Schedules appointments with awareness of insurance, provider, and location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Collects payments according to insurance requirements
Performs day end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relay accurate messages
Alerts providers of messages and responds to messages from provider(s)
Communicates with provider and staff through EMR
Keeps patients up to date on issues until resolution can be accomplished
Facilitate testing, labs, appointments, etc. for patients
Prepares medical records to include scanning and indexing tests, reports, etc. into patient charts as needed
Responsible for researching issues and responding to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
High School Graduate or Equivalent
2 years' experience in a medical office practice setting is required; 3 years' experience is preferred
Are you passionate about serving our patients with Love and Excellence? If so, consider applying for this position and upload your updated resume at the time of application! #LI-HB1
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.