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Operator Specialist - AdventHealth – Orlando

Location Address: 301 East Rollins Street, Orlando, 32803

Top Reasons to work at AdventHealth – Orlando  

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
• serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each

Work Hours/Shift:   Variable Shifts

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealth’s service standards; Keep Me Safe, Make It Easy, Love Me and Own It.

• Utilizes various computer applications to include a primary and back-up switchboard phone console system and multiple emergency notification systems to process calls and alarms.
• Initiates and coordinates accurate communications for emergent events to include: code blue, code pink, code orange, code yellow, code green, code black, code red, code purple, code stemi, rapid response, active shooter and telephone outage escalation. 
• Monitors multiple alarm systems to include fire, oxygen and elevators in the PBX area and notifies appropriate personnel when an alarm is received.
• Utilizes on-call systems and various on-call procedures to contact multiple departments after hours upon request.
• Maintains an understanding of hospital departments and surrounding areas, stays informed of all changes, reads email in a timely manner and updates resource documents frequently as needed.